Wahyuni, R. D., Cempena, I. B., & Budiarti, E. (2025). The Influence of New E-PLKK Service Quality, Trust, Consumer Attitude on Customer Satisfaction through Customer Experience and Customer Engagement at the Gresik Branch of BPJS Ketenagakerjaan. International Journal of Economics (IJEC), 4(2), 823–833. https://doi.org/10.55299/ijec.v4i2.1394