EMERITUS G. BITROS; SYAHWAMI; ISWAHYU PRANAWUKIR; MOHAMAD GHOZALI; HAMIRUL. Analysis of the Effect of Service Quality on Consumer Satisfaction and Loyalty. International Journal of Economics (IJEC), [S. l.], v. 3, n. 1, p. 136–146, 2023. DOI: 10.55299/ijec.v3i1.601. Disponível em: https://ejournal.ipinternasional.com/index.php/ijec/article/view/601. Acesso em: 13 may. 2024.