Emeritus G. Bitros, Syahwami, Iswahyu Pranawukir, Mohamad Ghozali, and Hamirul. “Analysis of the Effect of Service Quality on Consumer Satisfaction and Loyalty”. International Journal of Economics (IJEC) 3, no. 1 (September 30, 2023): 136–146. Accessed November 26, 2024. https://ejournal.ipinternasional.com/index.php/ijec/article/view/601.