The Role of the Consumer Dispute Resolution Agency (BPSK) Regarding Developer Consumer Rights that are Not Fulfilled

https://doi.org/10.55299/jsh.v3i1.1018

Authors

  • Rezky Saftiaan Postgraduate Student of the Faculty of Law, Pancasila University, Jakarta
  • Indah Harlina Lecturer at the Faculty of Law, Pancasila University, Jakarta
  • Jum Anggriani Lecturer at the Faculty of Law, Pancasila University, Jakarta

Keywords:

BPSK, Consumer, Developer, Consumer Protection.

Abstract

The Consumer Dispute Resolution Agency (BPSK) was established as a solution to avoid resolving consumer disputes through general courts. Proceeding in the general court takes a long time and costs a lot of money, whereas resolving consumer disputes requires fast and cheap procedural law. Consumer Dispute Resolution Agency Provisions in Law Number 8 of 1999 concerning consumer protection which strictly regulates consumer rights that consumers have the right to correct, clear and honest information regarding the actual condition and guarantee of goods/services, of course the Consumer Protection Law accommodating legal certainty for consumers to obtain the rights to everything they want or buy, so that legal certainty for consumers if they do not get clear and correct information from developers or business actors for consumers who buy a house or place to live can be guaranteed if their rights their rights are not fulfilled .

Downloads

Download data is not yet available.

References

Amirudin. (2010). Introduction to Legal Research Methods . Jakarta: Raja Grafindo.

Budiardjo, M. (2014). Fundamentals of Political Science Revised Edition . Jakarta: Gramedia Pustaka Utama.

Habil, R., & Berlianti, B. (2023). Economic, Social and Health Life of the Elderly in Family Care in Neighborhood IV Galang City. SOSMANIORA: Journal of Social Sciences and Humanities , 2 (1), 108–121. https://doi.org/10.55123/sosmaniora.v2i1.1764

Indratanto, SP (2020). The Principle of Legal Certainty in Implementing Constitutional Court Decisions in the Form of State Institution Regulations and Government Regulations in Lieu of Law. Journal of Legal Studies , 16 (1), 88–100.

Kordela, M. (2008). The Principle of Legal Certainty as a Fundamental Element of the Formal Concept of the Rule of Law. La Revue du Notariat , 2 (110), 589–605. https://doi.org/https://id.erudit.org/iderudit/1045553ar

Leawoods, H. (2000). Gustav Radbruch: An Extraordinary Legal Philosopher. Journal of Law and Policy , 2 (1), 489–515.

Nasution, BJ (2008). Legal Research Methods . Bandung: Mandar Maju.

Nurfitri, AR, & Dimyati. (2023). The Influence of Price, Location and Social Media Advertising on Residential House Purchase Decisions in Depok City. Mandalika Light Journal , 1 (1), 108–122.

Radbruch, G. (1952). Einfuhrung in die Rechtswissenschaft . Germany: Koehler Verlag Stuttgart.

Rajagukguk, E. (2000). Legal Culture and Civil Dispute Resolution Outside of Court. Law Master's Journal , 2 (4), 7.

Sembiring, JJ (2011). How to Resolve Disputes Outside of Court . Jakarta: Transmedia Pustaka.

Setiadi, E., & Kolip, U. (2013). Introduction to Political Sociology . Jakarta: Kencana.

Sophie, Y. (2002). Consumer Dispute Resolution According to the Consumer Protection Law (UUPK), Theory and Practice of Law Enforcement . Bandung: Citra Aditya Bakti.

Sugiyono. (2018). Research & Development Methods: Research & Development . Bandung: Alphabeta.

Law Number 8. (1999). About Consumer Protection . Jakarta: Central Government.

Published

2024-08-14

How to Cite

Rezky Saftiaan, Indah Harlina, & Jum Anggriani. (2024). The Role of the Consumer Dispute Resolution Agency (BPSK) Regarding Developer Consumer Rights that are Not Fulfilled. Jurnal Smart Hukum (JSH), 3(1), 48–52. https://doi.org/10.55299/jsh.v3i1.1018

Issue

Vol. 3 No. 1 (2024): June-September

Section

Articles
Copyright & Licensing

Copyright (c) 2024 Rezky Saftiaan, Indah Harlina, Jum Anggriani

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.