The Influence of Marketing Skills on Work Achievement Through Interpersonal Skills in Companies
Main Article Content
Abstract
Marketing skills are a very valuable asset in the competitive business world. Strong marketing skills have a significant impact on achieving company goals. This includes several important capabilities, including communication skills, the ability to analyze markets, and a deep understanding of consumer behavior. Employees who have strong marketing skills have a greater tendency to achieve their sales targets and build strong relationships with their customers. Effective communication is one of the key elements of marketing skills. The ability to communicate clearly and persuasively, both orally and in writing, allows marketing professionals to communicate the value of their products or services in a compelling way. It also helps in building strong relationships with clients, which is often the deciding factor in maintaining business and achieving long-term success. It is also important to understand market data and analyze market trends, as this helps in designing the right strategy to reach the target market. Meanwhile, interpersonal skills are the key to success in modern business. This includes effective communication skills, the ability to work in a team, negotiation skills, empathy, and the ability to resolve conflicts. Employees who have strong interpersonal skills tend to be more successful in achieving their goals and feel satisfied with their work environment. This is critical in facing challenges in a rapidly changing business. Therefore, this research underlines the importance of developing marketing and interpersonal skills for employees in a competitive business environment. These skills not only benefit the individual but also have a positive impact on the entire organization. By better understanding the relationship between these skills and job performance, companies can direct their efforts to achieve success in an ever-changing marketplace. Additionally, this article highlights the need to invest in employee training to develop these skills.
Downloads
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Armstrong, G. M. (2015). Marketing: An introduction. Pearson.
--------------. (2015). Marketing: An Introduction (12th ed.). Pearson.
Armstrong, G., Adam, S., Denize, S., & Kotler, P. (2014). Principles of Marketing (6th ed.). Pearson.
Baker, M., & Hart, S. (2008). The marketing book. Routledge.
Creswell, J. W., & Poth, C. N. (2017). Qualitative Inquiry and Research Design: Choosing Among Five Approaches. Sage Publications.
DeJanasz , S. C., Dowd, K. O., & Schneider, B. Z. (2002). Interpersonal Skills in Organizations. McGraw-Hill.
------------------. (2002). Interpersonal Skills in Organizations. McGraw-Hill.
Denzin, N. K., & Lincoln, Y. S. (2018). The SAGE Handbook of Qualitative Research. Sage Publications.
Goleman, D. (1998). Working with Emotional Intelligence. Bantam Books.
---------------------- (1998). Working with Emotional Intelligence. Bantam Books.
Grant, A. M., & Sonnentag, S. (2010). Doing good buffers against feeling bad: Prosocial impact compensates for negative tasks and self-evaluations. Organizational Behavior and Human Decision Processes, 111(1), 13-22.
----------------------. (2010). Doing good buffers against feeling bad: Prosocial impact compensates for negative tasks and self-evaluations. Organizational Behavior and Human Decision Processes, 111(1), 13-22.
Gummesson, E. (2017). Total Relationship Marketing: Marketing Management, Relationship Strategy and CRM Approaches for the Network Economy. Wiley.
Hutt, M.D., & Speh, T.W. (2012). Business Marketing Management: B2B (11th ed.). Cengage Learning.
Jobber, D., & Lancaster, G. (2018). Selling and Sales Management (10th ed.). Pearson.
Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson.
------------------ (2016). Marketing Management (15th ed.). Pearson.
Lusch, R.F., Vargo, S.L., & O'Brien, M. (2007). Competing through Service: Insights from Service-Dominant Logic. Journal of Retailing, 83(1), 5-18.
Miles, M.B., Huberman, A.M., & Saldana, J. (2019). Qualitative Data Analysis: A Methods Sourcebook. Sage Publications.
Robbins, S. P., & Hunsaker, P. L. (2003). Training in Interpersonal Skills: Tips for Managing People at Work. Prentice Hall.
-------------- (2003). Training in Interpersonal Skills: Tips for Managing People at Work. Prentice Hall.
Solomon, M.R., Marshall, G.W., & Stuart, E.W. (2019). Marketing: Real People, Real Choices (10th ed.). Pearson.