The Influence of Workload, Burnout and Subjective Well Being on Employee Performance With Organizational Citizenship Behavior As An Intervening Variable in RSUD Dr. Mohammad Zyn Sampang District
Keywords:
Workload, Burnout, Subjective Well being, Organizational Citizenship Behavior (OCB), Employee PerformanceAbstract
The purpose of this study was to determine the effect of workload, burnout, subjective well-being (OCB) on employee performance at Dr. Hospital. Mohammad Zyn, Sampang Regency. Total sampling (saturated sampling) was used as the sampling technique. The research sample consisted of 70 respondents. Collecting data by distributing questionnaires to all respondents. The collected data were then analyzed using the PLS-SEM analysis technique. The results showed that workload had a positive and significant effect on (OCB). Workload has a positive and significant effect on employee performance. Burnout has a negative and significant effect on Organizational Citizenship Behavior (OCB). Burnout has no significant effect on employee performance. Subjective well-being has a positive and significant effect on (OCB). Subjective well being has a positive and significant effect on employee performance. Organizational Citizenship Behavior (OCB) has a positive and significant effect on employee performance
Downloads
References
Ahmad Bustomi, et al, 2020. The effect of organizational citizenship behavior (OCB) on employee performance (a survey study of employees of the Bandung City Ministry of Religion) Journal of Da'wah Management, Volume, 05 number 1
Alfi Fadhilah, et al, 2019, the effect of work-life balance and workload on organizational citizenship behavior (OCB) (studies on employees and teachers of SMA 17 Bandung), management journal, volume, 03 number 04.
Anwar, 2021, The effect of organizational citizenship behavior (OCB) on job satisfaction and employee performance, institutional journal, Medan Genesis Polytechnic, volume, 04 number 01.
Arief fina wulandari puspita, 2018, the effect of subjective well being on employee performance influences PT Ta Witel Jember, Journal of Psychology, Volume, 02 Number 04.
Armstrong, J, Scott and Oventon TS. (1977), estimating nonresponse bias in mail surveys, journal of marketing research, 14, 396-402.
Seeds of Putra Pratama, Hermin Endratno, 2022, the influence of psychological well-being, work discipline, and work environment on the performance of employees at PT. asia foods profit, management journal, accounting business, number 4, volume 6.
Baron, RM and Kenny, DA (1986) the moderator-mediator variable distinction in social psychological research: conceptual, strategy, and statistical considerations, journal of personality and social psychology, page 1173-1126.
Chan, wow. (2014). Relationships among burnout, job satisfaction and turnover of casino employees in macau, journal of hospitality marketing & management. Cherniss, C (1987), staff burnout, job stress in human services. London : sage publications.
Daft L, Richard. (2003). Management. Jakarta: Erlangga.
Darsono & Siswandoko, Tjatjuk (2011) 21st century human resources, Jakarta. Ikapas.
Dessler, G (2015), human resource management, 14th edition, Jakarta salemba four.
Dwi Fajarani, 2020, the influence of Islamic work ethics, spiritual intelligence, subjective well-being on organizational citizenship behavior (OCB0 (Study on MA teachers Salafiyah Wonoyoso Kebumen) management journal, volume, 04, number 4.
Fatimah Fauzi Basalamah, et al, 2021, the effect of work fatigue, work stress, work motivation and workload on the performance of nurses in Makassar City Hospital, journal an idea health journal, volume 1 issue 02.
Faturrahman, 2012, psychology for community welfare, Yogyakarta: student literature.
Fatwa tentana, citi yuliantin, 2021, the role of subjective well being and trust in the employer on the performance of employee organizational citizenship behavior (OCB), journal an-nafs, psychology research study volume.6 number 2.
Febrisa Yosanti, Kasmita, 2020, the effect of burnout on the performance of hotel employees at the Crowne Plaza Bandung, journal of tourism and hospitality studies, volume, 20, number 20.
Published
How to Cite
Issue
Section
Copyright (c) 2023 Romaji, Siti Mujanah, Sumiati
This work is licensed under a Creative Commons Attribution 4.0 International License.
