Analyzing the Role of Job Satisfaction and Commitment to Employees' OCB

https://doi.org/10.55299/ijec.v2i2.579

Authors

  • G. Andreopoulos Dept of Finance, William Paterson University, Newark, USA
  • Eva Andriani Sekolah Tinggi Ilmu Tarbiyah Muhammadiyah Lumajang, Indonesia
  • Muhammad As'ad Mubarok Al Jauhari University of Islam Negeri Kiai Haji Achmad Siddiq Jember, Indonesia
  • Iswahyu Pranawukir Institut Bisnis dan Informatika Kosgoro 1957, Indonesia
  • Rifaldi University of Lambung Mangkurat, Indonesia

Keywords:

Job Satisfaction, Commitment, Organizational Citizenship Behavior

Abstract

OCB or organizational citizenship behavior is a behavior of employees who voluntarily perform jobs that are outside the job desk or standard tasks that are usually performed and assigned to them. Usually this is done in order to help the company survive in achieving their goals. The study aims to review and also learn about the influence of organizational culture and also job satisfaction as well as organizational commitment of employees to organizational citizenship behavior . The research itself was conducted at XYZ Corporation. The population sample used in this study was approximately 67 employees. This research advances saturated sampling techniques as well as simple random samplings. Taking data yourself through the questionnaire. Meanwhile, the analytical technique used in this study is double linear regression. The results of the analysis showed that organizational culture and job satisfaction as well as organizational commitment have a very significant and positive influence on organizational citizenship behavior. The higher the organizational culture among the employees, the higher the OCB. In the same way, the higher the organizational commitment will then be compared to the OCB.

Downloads

Download data is not yet available.

References

Arifin, H. Muhammad. (2015). The Influence of Competence, Motivation, and Organizational Culture to High School Teacher Job Satisfaction and Performance. International Education Studies. Vol. 8(1). PP: 38-45.

http://dx.doi.org/10.5539/ies.v8n1p38

Astuti Endang Stiti , Kusdi Raharjo and Djamhur Hamid. (2013). The Effect Of Empowerment Of The Organizational Commitment And The Job Satisfaction Of The Employees Of The National Electricity Company (Ltd). Asian Transactions On Basic & Applied Science, (ATBAS ISSN : 2221-4291) Volume 03 Issue 04, pp : 62-86

https://doi.org/10.37010/lit.v4i1.738

Belias, Dimitrios., and Athanasios Koustelios . (2014). Organizational Culture and Job Satisfaction: A Review in University of Thessaly, Karyes , 42100, Trikala, Greece. International Review of Management and Marketing. 4(2), pp: 132-149.

https://www.econjournals.com/index.php/irmm/article/view/746

Cahyono, Bayu Chandra, Raden Andi Sularso , Sumani . (2016). Influence Culture Organization , Leadership And Stress Work Against Organizational Citizenship Behavior (OCB) With Satisfaction Work As Intervening Variables in Medical Personnel Rsu Kaliwates Jember Regency . Journal STEI Mandala Relations . Vol 23. Pp: 400-413.

https://www.semanticscholar.org/paper/PENGARUH-BUDAYA-ORGANISASI%2C-KEPEMIMPINAN-DAN-STRESS-Cahyono-Sularso/753e675fdf14ba02907242c678ceeb5ca166934f

Chamdan Purnama. (2013). Influence Analysis of Organizational Culture Organizational Commitment Job and Satisfaction Organizational Citizenship Behavior (OCB) Toward Improved Organizational Performance. International Journal of Business, Humanities and Technology . 3(5): pp: 86-100.

https://www.semanticscholar.org/paper/Influence-Analysis-of-Organizational-Culture-Job-Purnama-Tinggi/6fbef373549dcf06af274536d4f9e2f0c018f289

Davoudi, Seyed. (2010). Organizational Commitment and Extra Role Behavior : A Survey in Iran's Insurance Industry. Journal of Business Systems, Governance and Ethics, 7(1), pp: 66-75.

DOI:10.15209/ jbsge.v 7i1.215

Devi, Windu Sari and Dewi Adnyani . (2015). Influence Satisfaction Work Employee to Commitment Organizational and Organizational Citizenship Behavior (OCB) at PT. Maharani Prema . E- Journal Management Unud , 4(12), dd : 4105-4134.

https://ojs.unud.ac.id/index.php/Manajemen/article/view/14799

Dewi, KS (2013 ). Influence of Leadership Style Transformational To Satisfaction Work Employees And Commitment Organization at Pt. Kpm . Journal Management , Business Strategy , and Entrepreneurship , 7(2). Page: 75-90.

http://dx.doi.org/10.48181/jrbmt.v3i1.9366

Erna Setyawati . (2012). The Influence of Levels of Emotional Intelligence and Attitudes on Culture Organization Regarding Organizational Citizenship Behavior (OCB) of Pt. Employees . Pln (Persero) Service and Network Area ( Apj ) Purwokerto . Journal Probusiness . 5(2 ). hh : 42-59.

https://media.neliti.com/media/publications/255073- Influence-kecerdasan-emosional-dan-dukung-18b1a778.pdf

Fitrianasari, Dini ., Umar Nimran ., Hamidah Nayati Utami. (2013). Influence Compensation And Satisfaction Work On Organizational Citizenship Behavior (OCB) and Employee Performance . Profit Journal . 7(1). PP: 12-24.

https://profit.ub.ac.id/index.php/profit/article/view/296

Fung, N.S., Ahmad, A., and Omar, Z. (2012). Work-Family Enrichment: It's Mediating Role in The Relationship between Dispositional Factors and Job Satisfaction. International Journal of Academic Research in Business and Social Science. Vol. 2 no. 11. PP 11-88.

https://thescipub.com/pdf/ajassp.2015.242.253.pdf

Giaque David, Fabien Resenterra and Michael Siggen . (2014). Antecedents of Job Satisfaction, Organizational Commitment and Stress in a Public Hospital: a PE Fit Perspective. Public Organization Review , 14; pp: 201-228

DOI:10.1007/s11115-012-0215-6

Griffin, Ricky W. and Gregory Moorhead. (2014). Organizational Behavior : Managing People and Organizations. Eleventh Edition, United States of America: South-Western .

https://psb.feb.ui.ac.id/index.php?p=show_detail&id=39422

Harper, Pamela J. (2015). Exploring Forms of Organizational Citizenship Behaviors (OCB): Antecedents and Outcomes . Journal of Management and Marketing Research, Vol. 18 pp: 1-16.

https://www.semanticscholar.org/paper/Exploring-forms-of-organizational-citizenship-and-Harper/118a37b15791dfcc40068ed654039bb98e829c46

Konovsky , M.A. and Pugh. SD (1994). Citizenship Behavior and Social Exchange. Academy of Management Journal. 37(3).

DOI:10.2307/256704

Lakshmi Putu Aninditha Veera and Nicholas Simarmata . (2015). Connection between Organizational Climate with Behavior Citizenship Organization of Employees in Retail Companies . Journal Udayana Psychology . 2(1), hh:25-37.

DOI:10.24843/ JPU.2015.v 02.i01.p03

Liden, RC Wayne, SJ, Kraimer, ML, and Sparrowe . (2003). The Dual Commitments of Contingent Workers: An Examination of Contingent's Commitment to The Agency and The Organization. Journal of Organizational Behavior , 24. 605-625.

DOI:10.1002/job.208

Luthans, Fred. (2006). Behavior Organization . Edition 10, Yogyakarta: ANDI .

https://opac.perpusnas.go.id/DetailOpac.aspx?id=672492

Maria. Zayas Ortiz., Ernesto. Rosalio Eulalia, Marquez Pablo. Colon Gruneiro . (2015). Relationship between organizational commitments and organizational citizenship behavior in a sample of private banking employees". International Journal of Sociology and Social Policy , 35(1): p: 91-100

DOI:10.1108/IJSSP-02-2014-0010

Maulani , Venty Hertina ., Widiartanto ., and Reni Shinta Dewi. (2015). Influence Culture Organization And Commitment Organization On Employee Performance Through Organizational Citizenship Behavior (OCB) as Intervening Variables . Journal Knowledge Administration Business . 4(3 ). hh : 224-235.

https://doi.org/10.14710/jiab.2015.8892

Merry Ristiana M. (2013). Influence Commitment Organization And Satisfaction Work Regarding Organizational Citizenship Behavior (OCB) and Employee Performance at Bhayangkara Trijata Hospital , Denpasar. DIE, Journal Economics & Management Science . 9(1). hh : 56-70.

https://www.neliti.com/publications/242152/ Influence-komitmen-organization-dan-kepuasan-kerja-terhadap-organizational-citizens

Miharty . (2013). The Influence of Organizational Culture on Job Satisfaction towards Improving the Quality of Edication in University of Riau. Asian Social Science. Vol 9(12). PP:1-9.

DOI:10.5539/ ass.v 9n12p60

Organ, D. W. (2003). Organizational citizenship behavior : The good soldier syndrome . Lexington, MA : Lexington Books.

https://doi.org/10.1016/j.sbspro.2010.07.069

Pourkiani Masoud, Farokhian Abdolmajid and Gheisari Farhad. (2014). Explaining the Relationship Between Organizational Climate, Organizational Commitment and Organizational Citizenship Behavior Among Employees of Khuzestan Gas Company. Indian Journal of Fundamental and Applied Life Sciences . 4(3), pp. 282-290.

https://www.semanticscholar.org/paper/EXPLAINING-THE-RELATIONSHIP-BETWEEN-ORGANIZATIONAL-Pourkiani-Farokhian/88c518e5ad32d151cb867d2b65a2770b07d2abbf

Puangyykeaw , Kevalin and Yuko Nishide . (2015). Organizational Commitment and Turnover Intention in Low-Skilled Immigrant Workers in Thailand: An Empirical Assessment of Need Satisfaction, Job Satisfaction and Overall Life Satisfaction Factors. International Journal Of Business and Management , 10(5); pp: 98-112.

DOI:10.5539/ ijbm.v 10n5p98

Rahmawati. (2013). Influence Satisfaction Work and Commitment on Organizational Citizenship Behavior (OCB). Mahardika Media . 11(2).dd.113-138.

https://media.neliti.com/media/publications/251499- Influence-kepuasan-kerja-dan-komitmen-org-2778e4b1.pdf

Ratnaningsih , SY (2013 ). Influence satisfaction work and commitment organization on organizational citizenship behavior (OCB). Media Mahardika .11(2 ), h : 113-138.

https://jurnaljam.ub.ac.id/index.php/jam/article/view/974

Rauf FH Abdul. (2014). Perception of Organizational Justice as a Predictor of Organizational Citizenship Behavior : An Empirical Study at Schools in Sri Lanka. European Journal of Business and Management. 6(12), pp: 124- 130.

https://iiste.org/Journals/index.php/EJBM/article/view/12527

Rini, Dyah P., Rusdarti and Suparjo. (2013). Influence Commitment Organization , Satisfaction Work and Culture Organization To Organizational Citizenship Behavior (OCB) (Study at PT. Plasa Simpanglima Semarang). Journal Scientific Economic and Business Dynamics , 1(1), p: 2337- 6082 69.

http://jurnal.untagsmg.ac.id/index.php/jideb/article/view/255

Robbins, Stephen P. and Judge, Timothy A. (2015). Behavior Organization Edition 16. South Jakarta. Salemba Four . G-6.

https://onesearch.id/Record/IOS3774.JAKPU000000000101879

Sani, Ahmad. (2013). Role of procedural justice, organizational commitment and job satisfaction on job performance: the mediating effects of organizational citizenship behavior . International Journal of Business and Management. Vol. 8, no. 15. pp. 57-67

DOI:10.5539/ ijbm.v 8n15p57

Sari, Nita Ratna., Hakam, Moehammad Soe'oed . And Susilo, Heru. (2015). Influence Satisfaction Work Regarding Turnover Intention (Study at AJB Bumiputera 1912 East Java II/Malang Regional Office). Journal Administration Business (JAB). Vol 27 (1).

https://www.neliti.com/publications/86358/ Influence-kepuasan-kerja-terhadap-turnover-intention-studi-pada-ajb-bumiputera-19

Sesen, Harum, Basim Nejat. (2012). Impact of Satisfaction and Commitment on Teachers Organizational Citizenship. Educational Psychology , 32(4). PP: 475-491.

DOI:10.1080/01443410.2012.670900

Stanley, Sanewe . (2013). Leadership Transformational and Organizational Citizenship Behavior impact to performance North Sulawesi Province KPKNL employee . EMBA Journal . 1(3): p: 356-365.

https://doi.org/10.35794/emba.1.3.2013.2141

Sugiyono . (2013). Educational Research Methods ( Approach Qualitative , Quantitative , and R&D) . Bandung: Alphabeta .

https://onesearch.id/Record/IOS3774.JAKPU000000000114960/Details

Supartha , Wayan Gede. (2008). Culture Organizations : Practical Theory , Cases, and Applications Research . Udayana University Press. Page: 27.

https://pustakabali.baliprov.go.id/opac/detail-opac?id=5926

Tania, A. and EM Sutanto. ( 2013). Influence Motivation Work And Satisfaction Work To Commitment Organizational Employees of Pt. Dai Knife Di Surabaya. Agora , 1(3).

https://repository.petra.ac.id/16260/1/PENGARUH_MOTIVASI_KERJA_DAN_KEPUASAN_KERJA.pdf

Widodo, Suparno Eko. (2015). Management Development Human Resources . _ Yogyakarta. Student Library .

https://inlis.kemenpppa.go.id/opac/detail-opac?id=2217

Widyanto , Ribke ., Jennie Suhandono Lau., Endo Wijaya Kartika. (2013). Influence Satisfaction Work Against Organizational Citizenship Behavior (OCB) Through Commitment Organizational Cleaning Service Employees at Iss Surabaya . Journal of Hospitality and Service Management . 1(1). hh : 36-50.

https://www.neliti.com/publications/84008/ Influence-kepuasan-kerja-terhadap-organizational-citizenship-behavior-ocb-via

Wijaya, Ferry Jaya and Sutanto, Eddy Madiono . (2014). Influence Commitment Organizational And Satisfaction Work Employee Regarding Organizational Citizenship Behavior (OCB) at Pt Xyz Surabaya. AGORA. 2(2). Hh : 1-6.

https://doi.org/10.29303/distribution.v7i2.86

Wijaya, Nina Ariani., and Yuniawan , Ahyar . (2017). Analysis Influence Culture Organization And Support Organization Against Organizational Citizenship Behavior With Commitment Organization As Intervening Variable (Study of Delivery Department Employees of PT. Pos Indonesia Processing Center Semarang). Diponegoro Journal of Management. Vol. 6(4). Hh : 1-15.

https://www.semanticscholar.org/paper/ANALISIS-PENGARUH-BUDAYA-ORGANISASI-DAN-DUKUNGAN-Wijaya-Yuniawan/f571cc866bb03f294e928345598aa1cb1cecf546

Xiaoming, C., and Junchen , X. (2012). A Literature Review on Organizational Culture and Corporate Performance. International Journal of Business Administration. Vol. 3(2), pp: 29-37.

DOI:10.5430/ ijba.v 3n2p28

Published

2023-09-15

How to Cite

G. Andreopoulos, Eva Andriani, Muhammad As’ad Mubarok Al Jauhari, Iswahyu Pranawukir, & Rifaldi. (2023). Analyzing the Role of Job Satisfaction and Commitment to Employees’ OCB. International Journal of Economics (IJEC), 2(2), 519–531. https://doi.org/10.55299/ijec.v2i2.579