Analyzing the Role of Job Satisfaction and Commitment to Employees' OCB
Main Article Content
Abstract
OCB or organizational citizenship behavior is a behavior of employees who voluntarily perform jobs that are outside the job desk or standard tasks that are usually performed and assigned to them. Usually this is done in order to help the company survive in achieving their goals. The study aims to review and also learn about the influence of organizational culture and also job satisfaction as well as organizational commitment of employees to organizational citizenship behavior . The research itself was conducted at XYZ Corporation. The population sample used in this study was approximately 67 employees. This research advances saturated sampling techniques as well as simple random samplings. Taking data yourself through the questionnaire. Meanwhile, the analytical technique used in this study is double linear regression. The results of the analysis showed that organizational culture and job satisfaction as well as organizational commitment have a very significant and positive influence on organizational citizenship behavior. The higher the organizational culture among the employees, the higher the OCB. In the same way, the higher the organizational commitment will then be compared to the OCB.
Downloads
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Arifin, H. Muhammad. (2015). The Influence of Competence, Motivation, and Organizational Culture to High School Teacher Job Satisfaction and Performance. International Education Studies. Vol. 8(1). PP: 38-45.
http://dx.doi.org/10.5539/ies.v8n1p38
Astuti Endang Stiti , Kusdi Raharjo and Djamhur Hamid. (2013). The Effect Of Empowerment Of The Organizational Commitment And The Job Satisfaction Of The Employees Of The National Electricity Company (Ltd). Asian Transactions On Basic & Applied Science, (ATBAS ISSN : 2221-4291) Volume 03 Issue 04, pp : 62-86
https://doi.org/10.37010/lit.v4i1.738
Belias, Dimitrios., and Athanasios Koustelios . (2014). Organizational Culture and Job Satisfaction: A Review in University of Thessaly, Karyes , 42100, Trikala, Greece. International Review of Management and Marketing. 4(2), pp: 132-149.
https://www.econjournals.com/index.php/irmm/article/view/746
Cahyono, Bayu Chandra, Raden Andi Sularso , Sumani . (2016). Influence Culture Organization , Leadership And Stress Work Against Organizational Citizenship Behavior (OCB) With Satisfaction Work As Intervening Variables in Medical Personnel Rsu Kaliwates Jember Regency . Journal STEI Mandala Relations . Vol 23. Pp: 400-413.
Chamdan Purnama. (2013). Influence Analysis of Organizational Culture Organizational Commitment Job and Satisfaction Organizational Citizenship Behavior (OCB) Toward Improved Organizational Performance. International Journal of Business, Humanities and Technology . 3(5): pp: 86-100.
Davoudi, Seyed. (2010). Organizational Commitment and Extra Role Behavior : A Survey in Iran's Insurance Industry. Journal of Business Systems, Governance and Ethics, 7(1), pp: 66-75.
DOI:10.15209/ jbsge.v 7i1.215
Devi, Windu Sari and Dewi Adnyani . (2015). Influence Satisfaction Work Employee to Commitment Organizational and Organizational Citizenship Behavior (OCB) at PT. Maharani Prema . E- Journal Management Unud , 4(12), dd : 4105-4134.
https://ojs.unud.ac.id/index.php/Manajemen/article/view/14799
Dewi, KS (2013 ). Influence of Leadership Style Transformational To Satisfaction Work Employees And Commitment Organization at Pt. Kpm . Journal Management , Business Strategy , and Entrepreneurship , 7(2). Page: 75-90.
http://dx.doi.org/10.48181/jrbmt.v3i1.9366
Erna Setyawati . (2012). The Influence of Levels of Emotional Intelligence and Attitudes on Culture Organization Regarding Organizational Citizenship Behavior (OCB) of Pt. Employees . Pln (Persero) Service and Network Area ( Apj ) Purwokerto . Journal Probusiness . 5(2 ). hh : 42-59.
https://media.neliti.com/media/publications/255073- Influence-kecerdasan-emosional-dan-dukung-18b1a778.pdf
Fitrianasari, Dini ., Umar Nimran ., Hamidah Nayati Utami. (2013). Influence Compensation And Satisfaction Work On Organizational Citizenship Behavior (OCB) and Employee Performance . Profit Journal . 7(1). PP: 12-24.
https://profit.ub.ac.id/index.php/profit/article/view/296
Fung, N.S., Ahmad, A., and Omar, Z. (2012). Work-Family Enrichment: It's Mediating Role in The Relationship between Dispositional Factors and Job Satisfaction. International Journal of Academic Research in Business and Social Science. Vol. 2 no. 11. PP 11-88.
https://thescipub.com/pdf/ajassp.2015.242.253.pdf
Giaque David, Fabien Resenterra and Michael Siggen . (2014). Antecedents of Job Satisfaction, Organizational Commitment and Stress in a Public Hospital: a PE Fit Perspective. Public Organization Review , 14; pp: 201-228
DOI:10.1007/s11115-012-0215-6
Griffin, Ricky W. and Gregory Moorhead. (2014). Organizational Behavior : Managing People and Organizations. Eleventh Edition, United States of America: South-Western .
https://psb.feb.ui.ac.id/index.php?p=show_detail&id=39422
Harper, Pamela J. (2015). Exploring Forms of Organizational Citizenship Behaviors (OCB): Antecedents and Outcomes . Journal of Management and Marketing Research, Vol. 18 pp: 1-16.
Konovsky , M.A. and Pugh. SD (1994). Citizenship Behavior and Social Exchange. Academy of Management Journal. 37(3).
DOI:10.2307/256704
Lakshmi Putu Aninditha Veera and Nicholas Simarmata . (2015). Connection between Organizational Climate with Behavior Citizenship Organization of Employees in Retail Companies . Journal Udayana Psychology . 2(1), hh:25-37.
DOI:10.24843/ JPU.2015.v 02.i01.p03
Liden, RC Wayne, SJ, Kraimer, ML, and Sparrowe . (2003). The Dual Commitments of Contingent Workers: An Examination of Contingent's Commitment to The Agency and The Organization. Journal of Organizational Behavior , 24. 605-625.
DOI:10.1002/job.208
Luthans, Fred. (2006). Behavior Organization . Edition 10, Yogyakarta: ANDI .
https://opac.perpusnas.go.id/DetailOpac.aspx?id=672492
Maria. Zayas Ortiz., Ernesto. Rosalio Eulalia, Marquez Pablo. Colon Gruneiro . (2015). Relationship between organizational commitments and organizational citizenship behavior in a sample of private banking employees". International Journal of Sociology and Social Policy , 35(1): p: 91-100
DOI:10.1108/IJSSP-02-2014-0010
Maulani , Venty Hertina ., Widiartanto ., and Reni Shinta Dewi. (2015). Influence Culture Organization And Commitment Organization On Employee Performance Through Organizational Citizenship Behavior (OCB) as Intervening Variables . Journal Knowledge Administration Business . 4(3 ). hh : 224-235.
https://doi.org/10.14710/jiab.2015.8892
Merry Ristiana M. (2013). Influence Commitment Organization And Satisfaction Work Regarding Organizational Citizenship Behavior (OCB) and Employee Performance at Bhayangkara Trijata Hospital , Denpasar. DIE, Journal Economics & Management Science . 9(1). hh : 56-70.
https://www.neliti.com/publications/242152/ Influence-komitmen-organization-dan-kepuasan-kerja-terhadap-organizational-citizens
Miharty . (2013). The Influence of Organizational Culture on Job Satisfaction towards Improving the Quality of Edication in University of Riau. Asian Social Science. Vol 9(12). PP:1-9.
DOI:10.5539/ ass.v 9n12p60
Organ, D. W. (2003). Organizational citizenship behavior : The good soldier syndrome . Lexington, MA : Lexington Books.
https://doi.org/10.1016/j.sbspro.2010.07.069
Pourkiani Masoud, Farokhian Abdolmajid and Gheisari Farhad. (2014). Explaining the Relationship Between Organizational Climate, Organizational Commitment and Organizational Citizenship Behavior Among Employees of Khuzestan Gas Company. Indian Journal of Fundamental and Applied Life Sciences . 4(3), pp. 282-290.
Puangyykeaw , Kevalin and Yuko Nishide . (2015). Organizational Commitment and Turnover Intention in Low-Skilled Immigrant Workers in Thailand: An Empirical Assessment of Need Satisfaction, Job Satisfaction and Overall Life Satisfaction Factors. International Journal Of Business and Management , 10(5); pp: 98-112.
DOI:10.5539/ ijbm.v 10n5p98
Rahmawati. (2013). Influence Satisfaction Work and Commitment on Organizational Citizenship Behavior (OCB). Mahardika Media . 11(2).dd.113-138.
https://media.neliti.com/media/publications/251499- Influence-kepuasan-kerja-dan-komitmen-org-2778e4b1.pdf
Ratnaningsih , SY (2013 ). Influence satisfaction work and commitment organization on organizational citizenship behavior (OCB). Media Mahardika .11(2 ), h : 113-138.
https://jurnaljam.ub.ac.id/index.php/jam/article/view/974
Rauf FH Abdul. (2014). Perception of Organizational Justice as a Predictor of Organizational Citizenship Behavior : An Empirical Study at Schools in Sri Lanka. European Journal of Business and Management. 6(12), pp: 124- 130.
https://iiste.org/Journals/index.php/EJBM/article/view/12527
Rini, Dyah P., Rusdarti and Suparjo. (2013). Influence Commitment Organization , Satisfaction Work and Culture Organization To Organizational Citizenship Behavior (OCB) (Study at PT. Plasa Simpanglima Semarang). Journal Scientific Economic and Business Dynamics , 1(1), p: 2337- 6082 69.
http://jurnal.untagsmg.ac.id/index.php/jideb/article/view/255
Robbins, Stephen P. and Judge, Timothy A. (2015). Behavior Organization Edition 16. South Jakarta. Salemba Four . G-6.
https://onesearch.id/Record/IOS3774.JAKPU000000000101879
Sani, Ahmad. (2013). Role of procedural justice, organizational commitment and job satisfaction on job performance: the mediating effects of organizational citizenship behavior . International Journal of Business and Management. Vol. 8, no. 15. pp. 57-67
DOI:10.5539/ ijbm.v 8n15p57
Sari, Nita Ratna., Hakam, Moehammad Soe'oed . And Susilo, Heru. (2015). Influence Satisfaction Work Regarding Turnover Intention (Study at AJB Bumiputera 1912 East Java II/Malang Regional Office). Journal Administration Business (JAB). Vol 27 (1).
https://www.neliti.com/publications/86358/ Influence-kepuasan-kerja-terhadap-turnover-intention-studi-pada-ajb-bumiputera-19
Sesen, Harum, Basim Nejat. (2012). Impact of Satisfaction and Commitment on Teachers Organizational Citizenship. Educational Psychology , 32(4). PP: 475-491.
DOI:10.1080/01443410.2012.670900
Stanley, Sanewe . (2013). Leadership Transformational and Organizational Citizenship Behavior impact to performance North Sulawesi Province KPKNL employee . EMBA Journal . 1(3): p: 356-365.
https://doi.org/10.35794/emba.1.3.2013.2141
Sugiyono . (2013). Educational Research Methods ( Approach Qualitative , Quantitative , and R&D) . Bandung: Alphabeta .
https://onesearch.id/Record/IOS3774.JAKPU000000000114960/Details
Supartha , Wayan Gede. (2008). Culture Organizations : Practical Theory , Cases, and Applications Research . Udayana University Press. Page: 27.
https://pustakabali.baliprov.go.id/opac/detail-opac?id=5926
Tania, A. and EM Sutanto. ( 2013). Influence Motivation Work And Satisfaction Work To Commitment Organizational Employees of Pt. Dai Knife Di Surabaya. Agora , 1(3).
https://repository.petra.ac.id/16260/1/PENGARUH_MOTIVASI_KERJA_DAN_KEPUASAN_KERJA.pdf
Widodo, Suparno Eko. (2015). Management Development Human Resources . _ Yogyakarta. Student Library .
https://inlis.kemenpppa.go.id/opac/detail-opac?id=2217
Widyanto , Ribke ., Jennie Suhandono Lau., Endo Wijaya Kartika. (2013). Influence Satisfaction Work Against Organizational Citizenship Behavior (OCB) Through Commitment Organizational Cleaning Service Employees at Iss Surabaya . Journal of Hospitality and Service Management . 1(1). hh : 36-50.
https://www.neliti.com/publications/84008/ Influence-kepuasan-kerja-terhadap-organizational-citizenship-behavior-ocb-via
Wijaya, Ferry Jaya and Sutanto, Eddy Madiono . (2014). Influence Commitment Organizational And Satisfaction Work Employee Regarding Organizational Citizenship Behavior (OCB) at Pt Xyz Surabaya. AGORA. 2(2). Hh : 1-6.
https://doi.org/10.29303/distribution.v7i2.86
Wijaya, Nina Ariani., and Yuniawan , Ahyar . (2017). Analysis Influence Culture Organization And Support Organization Against Organizational Citizenship Behavior With Commitment Organization As Intervening Variable (Study of Delivery Department Employees of PT. Pos Indonesia Processing Center Semarang). Diponegoro Journal of Management. Vol. 6(4). Hh : 1-15.
Xiaoming, C., and Junchen , X. (2012). A Literature Review on Organizational Culture and Corporate Performance. International Journal of Business Administration. Vol. 3(2), pp: 29-37.
DOI:10.5430/ ijba.v 3n2p28