Implementation of a Profit Website and Introduction of IoT Technology to Support Business Decision-Making for MSMEs in Plaosan Village

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Published: Apr 25, 2026
DOI: https://doi.org/10.55299/ijcs.v5i1.1791
Keywords:
Community Service, Decision Support System, Internet of Things, MSMEs, Profit Website

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Ida Wahyuni
Asia Malang Institute of Technology and Business, Indonesia
Samsul Arifin
Asia Malang Institute of Technology and Business, Indonesia
Nur Lailatul Aqromi
Asia Malang Institute of Technology and Business, Indonesia
Philip Faster Eka Adipraja
Asia Malang Institute of Technology and Business, Indonesia
Siti Nurul Afiyah
Asia Malang Institute of Technology and Business, Indonesia
Rina Dewi Indahsari
Asia Malang Institute of Technology and Business, Indonesia
Mime Azrina Jaafar
Politeknik Sultan Abdul Halim Mu’adzam Shah, Malaysia
Nur Farhana Mustahidin
Politeknik Port Dickson, Malaysia
Khairul Anuar Ishak
Politeknik Tuanku Syed Sirajuddin, Malaysia
Isyati Binti Suparman
Politeknik Tuanku Syed Sirajuddin, Malaysia
Mohd. Sahran@Awang Bin Mohidin
Politeknik Sandakan Sabah, Malaysia

Abstract

Digital transformation in the agricultural Micro, Small, and Medium Enterprises (MSMEs) sector is crucial for enhancing the economic competitiveness of rural communities. Plaosan Village in Malang Regency, a producer of Mount Kawi coffee, faces challenges in financial management and agronomic efficiency. This community service program aims to: (1) implement the “Hitung Profit Kopi” web application (https://indowhiz.com/kopikawi) as a Decision Support System (DSS) for calculating farming profitability; and (2) introduce Internet of Things (IoT) concepts for post-harvest quality control. The program consisted of needs assessment, website design and testing, hands-on training on website use, and lectures plus demonstrations of an IoT prototype. Evaluation used short pre- and post-tests, satisfaction questionnaires, and observation of participants’ engagement during practice sessions. The results show that participants were able to operate the profit website, input their own business data, and interpret the calculated outputs. Furthermore, participants’ understanding of IoT and its potential applications increased, as indicated by improved post-test scores and feedback. This program represents an initial step towards the digital transformation of MSMEs in Plaosan Village through data-driven business management.

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How to Cite
Wahyuni, I., Arifin, S., Aqromi, N. L., Adipraja, P. F. E., Afiyah, S. N., Indahsari, R. D., Jaafar, M. A., Mustahidin, N. F., Ishak, K. A., Suparman, I. B., & Mohidin, M. S. B. (2026). Implementation of a Profit Website and Introduction of IoT Technology to Support Business Decision-Making for MSMEs in Plaosan Village. International Journal of Community Service (IJCS), 5(1), 256–269. https://doi.org/10.55299/ijcs.v5i1.1791
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Vol. 5 No. 1 (2026): January-June
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Articles
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This work is licensed under a Creative Commons Attribution 4.0 International License.

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