Fintech Optimization and Digital Financial Literacy in UMKM Empowerment: A Community Service Study for Financial Inclusion in the Society 5.0 Era.

Main Article Content

Hikmah Sekarningtyas
Suryati Eko Putro
Bincar Nasution
Rahmah Juliani Siregar
Lukmanul Hakim Aziz

Abstract

Micro, Small, and Medium Enterprises (UMKM) play a crucial role in Indonesia’s economy, contributing 61.9% to GDP and 97% to national employment. However, their digital transformation is hindered by low fintech adoption and limited digital financial literacy. This study evaluates a community service program aimed at enhancing fintech utilization and digital financial literacy among UMKM in five regencies of East Java. Using a quasi-experimental pretest-posttest control group design, 240 participants were randomly assigned to intervention and control groups. Data were collected through validated questionnaires measuring fintech adoption index (FAI), digital financial literacy index (DFLI), and business performance. The results show significant improvements in fintech adoption (21.4%, p < 0.001), digital financial literacy (18.7%, p < 0.001), and monthly revenue (17.3%, p < 0.01). These findings indicate that structured training integrating fintech and digital literacy effectively supports UMKM digital transformation and advances financial inclusion in the Society 5.0 era.

Downloads

Download data is not yet available.

Article Details

How to Cite
Sekarningtyas, H., Putro, S. E., Nasution, B., Siregar, R. J., & Aziz, L. H. (2026). Fintech Optimization and Digital Financial Literacy in UMKM Empowerment: A Community Service Study for Financial Inclusion in the Society 5.0 Era. International Journal of Community Service (IJCS), 5(1), 286–306. https://doi.org/10.55299/ijcs.v5i1.1884
Section
Articles

References

Abdusalam, A., & Kaniawati, K. (2026). Reframing Digital Business Training as a Capability-Building Mechanism for SMEs: A Case-Based Analytical Study. International Journal of Marketing & Human Resource Research, 7(1), 437–449. https://doi.org/10.47747/ijmhrr.v7i1.3385

Anggraini, L. D., Santoso, A. R., & Reyes, A. V. (2025). The Role of Fintech Adoption in Enhancing Financial Literacy and Financial Well-Being in Emerging Markets. Journal of Economics and Management, 3(3), 123–130. https://doi.org/10.70716/ecoma.v3i3.337

Creswell, J. W. (2021). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). SAGE Publications.

Idrus, M. I., & Rastina. (2025). The implementation of financial statements based on sak emkm in micro, small, and medium enterprises (case study of mutiara laundry umkm). Multidisciplinary Science Journal, 8(3), 2026212. https://doi.org/10.31893/multiscience.2026212

Khadir, Y., Durst, S., Spender, J.-C., & Jin, G. (2025). Reclaiming a human-centered knowledge management in the Society 5.0 era. The Bottom Line, 1–17. https://doi.org/10.1108/BL-06-2025-0130

Loskorikh, G., Perchi, O., & Sochka, K. (2026). Financial Monitoring as a Tool for Implementing State Budgetary and Tax Policy. Bulletin of the Academy of Labor, Social Relations and Tourism. Series: Economics, Psychology and Management, 7. https://doi.org/10.54929/3041-2390-2026-07-03-01

Salim, R. G., Iip Saripah, Kamil, M., Yunus Lutfiansyah, D., & Farmawati, W. K. (2026). The Role of Digital-Based Entrepreneurship Education in the Success of Community Empowerment Programs for Subsistence UMKM Groups within the Creative Indonesian Women’s Community in Samarinda City. Borneo Educational Journal (Borju), 8(1), 245–266. https://doi.org/10.24903/bej.v8i1.2296

Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung Alfabeta.

Suwardi, D., Suharti, & Aprirachman, R. (2025). QRIS in the NTB tourism industry: Unified Theory of Acceptance and Use of Technology (UTAUT) model. Jurnal Pariwisata Pesona, 10(2), 161–169. https://doi.org/10.26905/jpp.v10i2.15725

Trivena, S. M., Hidayat, K., Mawardi, M. K., & Imamah, N. (2026). Beyond Financial Literacy: Behavioral Finance Mechanisms Driving Micro Enterprise Performance in Emerging Market Tourism. OIDA International Journal of Sustainable Development, 95. https://doi.org/10.64211/oidaijsd190106

Most read articles by the same author(s)