The Effect of Work Motivation and Job Satisfaction Through Employee Engagement on Employee Performance
Article Sidebar
Main Article Content
Abstract
This study aims to determine the relationship between Work Motivation and Job Satisfaction on Employee Performance at Bank XYZ mediated by Employee Engagement. The research method used is quantitative with descriptive design, respondents were selected through purposive sampling. Data were collected using Google Form and analyzed using SEM PLS. The results showed that Work Motivation has a positive and significant effect on Employee Engagement and Employee Performance. Then Job Satisfaction is proven to have a positive effect on Employee Engagement and Employee Performance. In addition, there are results of the mediation hypothesis, namely mediating Employee Engagement, Work Motivation and Job Satisfaction on Employee Performance. This study supports all the hypotheses proposed and is consistent with previous studies, emphasizing the importance of Work Motivation, Job Satisfaction and Employee Engagement in influencing Employee Performance both directly and through mediation. The managerial implications of these findings include the need to focus on improving Employee Work Motivation at Bank XYZ must be given more attention and improved so that Employee Engagement can be even better in the future. Research limitations include covering samples that are limited to the West Jakarta area and do not group employee income. Further research is suggested to expand the scope of the sample and can add other variables that are relevant to the novelty of the research
Downloads
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Adhitama, J., & Riyanto, S. (2020). Maintaining Employee Engagement and Employee Performance during Covid-19 Pandemic at PT Koexim Mandiri Finance. Quest Journals Journal of Research in Business and Management, 8(3), 6–10.
Amstrong, M. (2006). Performance Management Key Strategies and Practical Guidelines. In Thomson-Shore (Ed.), Analytical Biochemistry (Thrid, Vol. 11, Issue 1). Kogan Page Limited.
Berliana, M., Siregar, N., & Dwi Gustian, H. (2018). The Model of Job Satisfaction and Employee Performance. International Review of Management and Marketing, 8(6), 41–46.
Bustasar, B., Sumarsih, S., & Nugroho, K. U. Z. (2019). The Relationship between Motivation, Engagement and Performance of Employee. Advances in Social Science, Education and Humanities Research, January. https://doi.org/10.2991/icetep-18.2019.19
Carvalho, da C., Adelina, Riana, I. G., & Soares, A. D. C. (2020). Motivation On Job Satisfaction And Employee Performance. International Research Journal of Management, IT and Social Sciences, 7(5), 13–23.
Egenius, S., Triatmanto, B., & Natsir, M. (2020). The Effect of Job Satisfaction on Employee Performance Through Loyalty at Credit Union (CU) Corporation of East Kutai District, East Kalimantan. International Journal of Multicultural and Multireligious Understanding, 7(10), 480. https://doi.org/10.18415/ijmmu.v7i10.1891
Engidaw, A. E. (2021). The effect of motivation on employee engagement in public sectors: in the case of North Wollo zone. Journal of Innovation and Entrepreneurship, 10(1), 1–15. https://doi.org/10.1186/s13731-021-00185-1
Fatmasari, E., Al, M. M., & Wulida, A. T. (2018). The Effect of Quality of Work Life and Motivation on Employee Engagement with Job Satisfaction as an intervening Variabel. RJOAS, 2(74), 108–114. https://doi.org/https://doi.org/10.18551/rjoas
Fuadi, S. N., & Setiawati, T. (2019). The Influence of Work Motivation, Organizational Culture, and Job Engagement on Employee Performance. International Conference on Technology, Education and Sciences, 20(8), 56–63.
Hadi, L. K., & Hanif, R. (2022). The Influence of Work Engagement on Employee Performance at PT. Telkom Indonesia Tbk., Witel Malang Through Organizational Citizenship Behavior as a Mediation Variable. International Journal of Science, Technology & Management, 3(2), 368–375. https://doi.org/10.46729/ijstm.v3i2.478
Hair, J. F., Danks, N., Ray, S., Hult, T., Sarstedt, M., & Ringle, C. M. (2022). Partial Least Squares Structural Equation Modeling. In Handbook of Market Research. Springer International Publishing. https://doi.org/10.1007/978-3-319-57413-4_15
Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. In European Business Review (Vol. 26, Issue 2). https://doi.org/10.1108/EBR-10-2013-0128
Kuswati, Y. (2021). The Effect of Motivation on Employee Performance through Organizational Culture. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 04(07), 995–1002. https://doi.org/10.47191/jefms/v4-i7-16
Lestari, Y. W., Broto, B. E., & Prayoga, Y. (2022). The Effect of Motivation, Communication And Job Satisfaction on Employee Performance. International Journal of Science, Technology & Management, 3(2), 530–536. https://doi.org/10.46729/ijstm.v3i2.481
Maslow, A. H. (1954). Motivatión and pernonality. Harper & Row.
Meswantri, M., & Awaludin, A. (2018). International Review of Management and Marketing Determinant of Employee Engagement and its Implications on Employee Performance. International Review of Management and Marketing, 8(3), 36–44.
Natasya, N. S., & Awaluddin, R. (2021). The Effect of Quality of Work Life, Organizational Culture and Job Satisfaction on Employee Engagement. Bina Bangsa International Journal of Business and Management (BBIJBM), 1(2), 158–165.
Pangastuti, A. P. D., Sukirno, & Efendi, R. (2020). The Effect of Work Motivation and Compensation on Employee Performance. International Journal of Multicultural and Multireligious Understanding, 7(3), 292–299.
Parulian, S., & Sutawijaya, A. H. (2020). Effect of Work Environment and Motivation on Workload and its Implications on Employee Performance PT. PLN (Persero) Up3 Kebon Jeruk. Dinasti International Journal of Digital Business Management, 1(2), 165–179. https://doi.org/10.31933/dijdbm.v1i2.134
Prastiwi, I. E., Pardanawati, S. L., & Kurniawan, D. (2022). Employee Performance: Work Ability and Work Motivation. International Journal of Economics, Business and Accounting Research (IJEBAR), 06(01), 01–10. https://doi.org/10.29040/ijebar.v6i2.3122
Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of Work Motivation and Job Satisfaction on Employee Performance: Mediating Role of Employee Engagement. Problems and Perspectives in Management, 19(3), 162–174. https://doi.org/10.21511/ppm.19(3).2021.14
Rizky, A. O., Ramli, A. H., & Mariam, S. (2023). Leader-Member Exchange, Communication Satisfaction, Job Satisfaction, Employee Engagement dan Employee Performance. Jurnal Lentera Bisnis, 12(3), 667–682. https://doi.org/10.34127/jrlab.v12i3.891
Schaufeli, W. B., Shimazu, A., Hakanen, J., Salanova, M., & De Witte, H. (2019). An ultra-short measure for work engagement: The UWES-3 validation across five countries. European Journal of Psychological Assessment, 35(4), 577–591. https://doi.org/10.1027/1015-5759/a000430
Spector, P. E. (2022). Job Satisfaction : from Assessment to Intervention (First publ). Routledge.
Sugiyono. (2015). Metode Penelitian dan Pengembangan Pendekatan Kualitatif, Kuantitatif, dan R&D. In Metode Penelitian dan Pengembangan Pendekatan Kualitatif, Kuantitatif, dan R&D.
Tepayakul, R., & Rinthaisong, I. (2018). Job Satisfaction and Employee Engagement among Human Resources Staff of Thai Private Higher Education Institutions. Journal of Behavioral Science, 13(2), 68–81.
Uma Sekaran, R. B. (2016). Research Methods For Business : A Skill-Building Approach in Wiley. Wiley, 34(7). https://doi.org/https://doi.org/10.1108/lodj-06-2013-0079
Wuryani, E., Rodli, A. F., Sutarsi, S., Dewi, N. N., & Arif, D. (2021). Analysis of decision support system on situational leadership styles on work motivation and employee performance. 11, 365–372. https://doi.org/10.5267/j.msl.2020.9.033